Cookie Policy
Effective June 6, 2026
Overview
This Cookie Policy explains how Prox Technologies, Inc. uses cookies and similar browser technologies on useprox.com, tenant subdomains, public agent pages, previews, and authenticated platform surfaces.
Essential cookies are required to provide the service. In the EEA, United Kingdom, Switzerland, and locations where we cannot determine whether consent is required, optional preference, analytics, and diagnostics tools are disabled until you opt in. Elsewhere, those optional tools may run by default and can be disabled in Cookie Settings. Prox does not use advertising or retargeting cookies.
Cookie and Tool Inventory
| Name | Category | Purpose | Consent | Duration |
|---|---|---|---|---|
| wos-session | WorkOS / Prox | Essential - No. Required to provide the logged-in service. | No. Required to provide the logged-in service. | Up to 400 days or until logout, depending on session configuration. |
| workos-access-token | WorkOS / Prox | Essential - No. Required to provide the logged-in service. | No. Required to provide the logged-in service. | Session or token lifetime controlled by WorkOS. |
| prox_cookie_consent | Prox | Essential - No. Required to remember consent choices. | No. Required to remember consent choices. | 180 days |
| sidebar_state | Prox | Preferences - Opt-in where required by law; otherwise enabled by default unless disabled. | Opt-in where required by law; otherwise enabled by default unless disabled. | 7 days |
| Vercel Web Analytics | Vercel | Analytics - Opt-in where required by law; otherwise enabled by default unless disabled. | Opt-in where required by law; otherwise enabled by default unless disabled. | Cookie-less analytics; event retention follows Vercel configuration. |
| Sentry browser diagnostics and replay | Sentry | Diagnostics - Opt-in where required by law; otherwise enabled by default unless disabled. | Opt-in where required by law; otherwise enabled by default unless disabled. | No Prox cookie; event retention follows Sentry project configuration. |
| Advertising or marketing cookies | Not used | Advertising - Not applicable. | Not applicable. | Not applicable. |
Managing Preferences
You can accept all optional tools, reject optional tools, or choose categories in Cookie Settings. In regions where consent is required, the banner appears before optional tools run. Elsewhere, Cookie Settings remains available so you can disable optional tools. Withdrawing optional consent stops optional tools and removes known optional preference cookies.
You can also control cookies through your browser settings. Blocking essential cookies may prevent authenticated services from working.
Related Documents
For more information about how Prox handles personal information, see our Privacy Policy. For business-customer processing terms, see our Data Processing and Security Addendum.